# The sync worked, but nothing is in QuickBooks

> Four reasons a sync can finish with no new hours in QuickBooks, in order of likelihood.

TimeSheeta support · Syncing with QuickBooks · Last updated 2026-10-19 · https://www.timesheeta.com/support/sync-worked-nothing-in-quickbooks

In order of likelihood:

1. **Nothing was approved.** Only approved weeks are sent. A draft or submitted week is
   never sent, no matter how often the connector runs.
2. **QuickBooks refused it.** See *Hours QuickBooks refused* on the
   [QuickBooks tab](https://www.timesheeta.com/support/checking-a-sync).
3. **You changed something in QuickBooks a moment ago.** TimeSheeta re-reads your lists on a
   schedule. Press **Re-import reference data** on the QuickBooks tab to read the latest data from your QuickBooks file and try again.
4. **You are looking at a different company file.** The company file you are working with in QuickBooks is not set up to use TimeSheeta.